Account Lockdown

1. Prerequisites

• User identity (email / username)
• Session/token data
• MFA status
• Access to Identity Provider (IdP): Okta, Azure AD / Entra, Google Workspace

2. Step-by-Step Instructions

1. Assess Compromise Status

   • Determine whether:
     • Credentials were submitted
     • Suspicious login activity exists
     • Active sessions are present
     • MFA bypass or fatigue occurred

2. Disable or Lock Account

   • Immediately:
     • Disable user account OR
     • Force password reset with temporary lockout
   • User cannot authenticate during containment

3. Revoke Active Sessions & Tokens

   • Revoke:
     • Browser sessions
     • OAuth tokens
     • Refresh tokens
     • Mobile sessions
     • API sessions
   • Validate revocation success.

4. Reset Credentials

   • Force password reset
   • Require strong password
   • Prevent password reuse (if supported)

5. Enforce MFA Re-Registration

   • Reset MFA factors
   • Require re-enrollment
   • Remove unknown/authenticator devices

3. Post-Action

• Document findings within the incident ticket

Contributor

Vishal Thakur GitHub: https://github.com/malienist

Jayden Vo GitHub: https://github.com/jayden-vo

Contributed to the Arcana Incident Response Documentation Framework.